Coronavirus disease (COVID-19): Payment Difficulties

We are aware that some customers may be experiencing difficulties in making arrangements to pay for Springer Nature services due to restrictions brought about by the current Coronavirus outbreak.

Due to these exceptional circumstances, we may be able to offer extensions to our standard payment terms. In order to benefit from this, please contact our Customer Service teams

This does not apply to online payment options, where the standard time-frame for payment cannot be altered. If you are unable to complete payment online, we recommend you request an invoice for offline payment instead, so that the above-mentioned extension can be granted.

Please ensure that you have requested and received an invoice prior to contacting us and quote your invoice and customer number when getting in touch.

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